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Nik Service may collect certain user information when a request is submitted, when users contact the company, or when they use the website. This information may include the user’s name, phone number, address, type of appliance, details about the appliance issue, and any other information needed to coordinate service, dispatch a technician, and follow up on the request. Such information is collected only to the extent necessary to provide proper service and better support.

The information provided by users is used at Nik Service for recording and managing requests, communicating with customers, scheduling visits, providing repair services, and following up on service status. It may also be used to improve service quality, assess customer satisfaction, and provide better support. We make every effort to ensure that the use of user information remains clear, limited, and directly related to the company’s services.

Nik Service does not share users’ personal information with unrelated individuals or organizations, except where such disclosure is necessary to complete the requested service or is required by law. In such cases as well, information is used only to the extent needed and with due care and responsibility.

We take reasonable and standard measures to protect user information and help prevent unauthorized access, misuse, or accidental disclosure. However, like any online platform, complete security in the digital environment requires shared responsibility, and users are also advised to take appropriate care in protecting their contact details and account information.

In some cases, the website may use technical data or tools such as cookies to improve performance, better understand user behavior, and create a more convenient user experience. This information usually includes general details such as browser type, device used, pages visited, or time spent on the website, and is reviewed for the purpose of improving website performance and services.

Users may contact Nik Service at any time to update their information, follow up on a request, or ask questions about how their information is used. We try to review such requests carefully and as quickly as possible.

This policy may be updated in the future to reflect service improvements, technical changes, or legal requirements. If any changes are made, the updated version will be published on this page so that users always have access to the latest privacy policy.

At Nik Service, user trust is highly valued, and we are committed to protecting that trust through transparency, care, and responsibility. Our goal is to ensure that users feel comfortable using our services and know that the information they provide is used only to deliver better service and more effective communication.